Tight production plan? No time for surprises?
Don't wait for the next breakdown and avoid unnecessary downtime — so your production keeps running. With our Customer Care Solutions, your machines stay in top condition — permanently and without surprises. A regular, proactive service keeps your equipment in optimal shape and is tailored to your individual requiremen
For your specific needs, we provide the following three Care Solutions:
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What's included?
| Smart Care | Preventive Care | Ultimate Care | |
| Inspection by ProXES | ● | ● | ● |
| Proactive planning by technicians | ● | ● | ● |
| Cost control thanks to fixed rates | ● | ● | ● |
| Maintenance by ProXES | — | ● | ● |
| Wear parts | — | ● | ● |
| Digital spare part catalogue access | — | ● | ● |
| Critical spare parts | — | — | ● |
| Remote service | — | — | ● |
| Machine and operator training | — | — | ● |
| Process optimization consultation | — | — | ● |
