PRIVACY POLICY

Table of contents

1. Privacy at a Glance
2. Hosting
3. General Information and Mandatory Information
4. Data Collection on This Website
5. Analytics Tools and Advertising
6. Newsletter
7. Audio and Video Conferences
8. Our Own Services

1.    PRIVACY AT A GLANCE

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data that can be used to personally identify you. Detailed information on data protection can be found in the privacy policy set out below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator's contact details can be found in the section "Information on the Controller" in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.

Other data is collected automatically or after you have given your consent when you visit the website by our IT systems. This mainly includes technical data (e.g., Internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. Where contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders, or other inquiries relating to orders.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given your consent to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this or any other questions relating to data protection.

Analytics Tools and Third-Party Tools

When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done using analytics programs.

Detailed information on these analytics programs can be found in the following privacy policy.

2.    HOSTING

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may primarily include IP addresses, contact inquiries, metadata and communication data, contractual data, contact details, names, website access data, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling our contractual obligations toward our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of securely, quickly, and efficiently providing our online services through a professional provider (Art. 6(1)(f) GDPR). Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Our hosting provider(s) will process your data only to the extent necessary to fulfill their service obligations and will follow our instructions with regard to this data.

We use the following hosting provider:

Net-Build GmbH
Alfred-Nobel-Allee 38
66793 Saarwellingen
Germany

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the service named above. This is an agreement required under data protection law that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3.    GENERAL INFORMATION AND MANDATORY INFORMATION

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data means data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission via the Internet (e.g., communication by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

ProXES GmbH
Stephanplatz 2
31789 Hameln
Germany

Managing Directors 
Marc Setzen
Sven Falkenberg

Phone: +49 5151 583 0
Email: info@proxes.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, or similar information).

Storage Period

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be erased once these reasons no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your terminal device (e.g., via device fingerprinting), data processing is additionally carried out on the basis of Section 25(1) TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or in order to take steps prior to entering into a contract, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data on the basis of Art. 6(1)(c) GDPR if this is necessary for compliance with a legal obligation. Data processing may also be carried out on the basis of our legitimate interests pursuant to Art. 6(1)(f) GDPR. Information on the legal bases applicable in each individual case is provided in the following sections of this privacy policy.

Data Protection Officer

We have appointed an external Data Protection Officer.

DAEQM GmbH 
Mr. Holger Brand 
Nordhorner Str. 14 
48465 Schüttdorf 
Germany

Phone: +49 5923 903 491
Email: hb@daeqm.de

Recipients of Personal Data

In the course of our business activities, we cooperate with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We disclose personal data to external parties only if this is necessary for the performance of a contract, if we are legally obligated to do so (e.g., disclosure of data to tax authorities), or if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the disclosure. When using processors, we disclose our customers' personal data only on the basis of a valid data processing agreement. In the case of joint processing, an agreement on joint processing is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are possible only with your explicit consent. You may withdraw consent that you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in the performance of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will be done only where technically feasible.

Access, Rectification, and Erasure

Within the framework of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, a right to rectification or erasure of this data. You may contact us at any time regarding this or any other questions relating to personal data.

Right to Restriction of Processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you contest the accuracy of your personal data stored by us, we generally require time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you may request restriction of data processing instead of erasure.
• If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
• If you have objected pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may, with the exception of storage, be processed only with your consent or for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the padlock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Promotional Emails

We hereby object to the use of contact details published as part of the legal notice obligation for the purpose of sending unsolicited advertising and informational materials. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of promotional information, for example through spam emails.

4.    DATA COLLECTION ON THIS WEBSITE

Cookies

Our websites use so-called "cookies." Cookies are small data packages and do not cause any damage to your terminal device. They are stored on your terminal device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your terminal device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services provided by third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions requested by you (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG); consent may be withdrawn at any time.

You can configure your browser to inform you when cookies are set and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies in certain cases or generally, and to enable the automatic deletion of cookies when the browser is closed. Disabling cookies may restrict the functionality of this website.

Where additional cookies and services are used on this website, you can find information on them in this privacy policy.

CCM19

Our website uses CCM19 to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies and to document this consent in compliance with data protection law. The provider of this technology is Papoo Software & Media GmbH, Auguststr. 4, 53229 Bonn (hereinafter "CCM19").

When you enter our website, a connection to CCM19's servers is established in order to obtain your consent and other declarations regarding the use of cookies. CCM19 then stores a cookie in your browser in order to associate the consent you have given or its withdrawal with you. The data collected in this way is stored until you ask us to erase it, delete the CCM19 cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

CCM19 is used to obtain the consent required by law for the use of cookies. The legal basis for this is Art. 6(1), sentence 1, point (c) GDPR.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the service named above. This is an agreement required under data protection law that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Contact Form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not disclose this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent may be withdrawn at any time.

The data you enter into the contact form will remain with us until you ask us to erase it, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Inquiries by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent may be withdrawn at any time.

The data you send to us through contact inquiries will remain with us until you ask us to erase it, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been fully processed). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

HubSpot CRM

We use HubSpot CRM on this website. The provider is HubSpot Inc., 25 First Street, Cambridge, MA 02141, USA (hereinafter "HubSpot CRM").

HubSpot CRM enables us, among other things, to manage existing and potential customers and customer contacts. With the help of HubSpot CRM, we are able to record, sort, and analyze customer interactions by email, social media, or phone across different channels. The personal data collected in this way may be evaluated and used for communication with the potential customer or for marketing measures (e.g., newsletter mailings). HubSpot CRM also enables us to record and analyze the user behavior of our contacts on our website.

HubSpot CRM is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most efficient possible customer management and customer communication. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

For details, please refer to HubSpot's privacy policy: https://legal.hubspot.com/de/privacy-policy.

Data transfers to the USA are based on the European Commission's Standard Contractual Clauses. Details can be found here: https://www.hubspot.de/data-privacy/privacy-shield.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5812.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the service named above. This is an agreement required under data protection law that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Salesforce Sales Cloud

We use Salesforce Sales Cloud to manage customer data. The provider is salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, Germany (hereinafter "Salesforce").

Salesforce Sales Cloud is a CRM system and enables us, among other things, to manage existing and potential customers and customer contacts and to organize sales and communication processes. The use of the CRM system also enables us to analyze our customer-related processes. Customer data is stored on Salesforce servers. In this context, personal data may also be transferred to the parent company of salesforce.com Germany GmbH, salesforce.com inc., Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA.

Details on the functions of Salesforce Sales Cloud can be found here: https://www.salesforce.com/de/products/sales-cloud/overview/.

Salesforce Sales Cloud is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most efficient possible customer management and customer communication. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Salesforce has Binding Corporate Rules (BCRs) that have been approved by the French data protection authority. These are binding internal company rules that legitimize intra-group data transfers to third countries outside the EU and the EEA. Details can be found here: https://www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellen-hoechste-da.html.

For details, please refer to Salesforce's privacy policy: https://www.salesforce.com/de/company/privacy/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5959.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the service named above. This is an agreement required under data protection law that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

5.    ANALYTICS TOOLS AND ADVERTISING

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that enables us to integrate tracking or statistical tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or perform any independent analyses. It is used solely to manage and deploy the tools integrated through it. However, Google Tag Manager records your IP address, which may also be transferred to Google's parent company in the United States.

Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on the website. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Matomo

This website uses the open-source web analytics service Matomo.

With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This enables us, among other things, to determine when particular page views occurred and from which region they originated. We also collect various log files (e.g., IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g., clicks, purchases, and similar actions).

This analytics tool is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both the website and its advertising. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Hosting

We host Matomo exclusively on our own servers so that all analytics data remains with us and is not disclosed.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Targeted advertisements may also be displayed on the basis of user data available to Google (e.g., location data and interests) (audience targeting). As the website operator, we can quantitatively evaluate this data, for example, by analyzing which search terms led to the display of our advertisements and how many advertisements resulted in corresponding clicks.

This service is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time.

Data transfers to the USA are based on the European Commission's Standard Contractual Clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/ and https://business.safety.google/privacy/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

6.    NEWSLETTER

Newsletter Data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No additional data is collected, or it is collected only on a voluntary basis. We use this data exclusively to send the requested information and do not disclose it to third parties.

The data entered into the newsletter subscription form is processed exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw the consent you have given to the storage of the data and email address and to their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The lawfulness of data processing operations already carried out remains unaffected by the withdrawal.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us or by the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Data stored by us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data in the blacklist is used only for this purpose and is not combined with other data. This serves both your interests and our interest in complying with statutory requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You may object to storage if your interests outweigh our legitimate interest.

7.    AUDIO AND VIDEO CONFERENCES

Data Processing

Among other things, we use online conference tools to communicate with our customers. The specific tools we use are listed below. If you communicate with us by video or audio conference via the Internet, your personal data will be collected and processed by us and by the provider of the respective conference tool.

The conference tools collect all data that you provide/use to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, the start and end (time) of your participation in the conference, the number of participants, and other "context information" relating to the communication process (metadata).

In addition, the provider of the tool processes all technical data required to handle the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speakers, and the type of connection.

If content is exchanged, uploaded, or otherwise made available within the tool, this content is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have complete influence over the data processing operations of the tools used. Our options are largely determined by the corporate policies of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the respective tools listed below.

Purpose and Legal Bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and expedite communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, the relevant tools are used on the basis of this consent; consent may be withdrawn at any time with effect for the future.

Storage Period

The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence over the storage period for your data stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

Conference Tools Used

We use the following conference tools:

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. For details on data processing, please refer to Zoom's privacy policy: https://www.zoom.com/de/trust/privacy/privacy-statement/.

Data transfers to the USA are based on the European Commission's Standard Contractual Clauses. Details can be found here: https://www.zoom.com/de/trust/privacy/privacy-statement/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5728.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the service named above. This is an agreement required under data protection law that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/6474.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the service named above. This is an agreement required under data protection law that ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.